How to change or cancel a Southwest Airlines flight
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American Airlines claimed a child was at fault for being secretly recorded in a restroom. It’s now changing its response
By Amanda Musa and Amy Simonson, CNN (CNN) — After American Airlines in a legal response blamed a 9-year-old girl for using an airplane bathroom that had a recording device allegedly placed there by a former employee, the airline now says it has requested that its law firm change its response. The company was responding