Valve Tightens Steam Refund Policy: Early Access, Advanced Access Playtime Now Counts Towards Limit
Tech Times - 2024-04-24T02:30:20.000Z

Steam's newest policy introduces a nuanced approach to refunds, particularly concerning Early Access and Advanced Access titles.

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Steam closes an early-access loophole in its refund policy
Valve has closed a loophole in Steam's refund policy that effectively allowed players to beat a game before its official release date and get their money back. The company has long had a policy in place whereby users could refund a game, no questions asked, as long as they haven’t played for more than two hours within 14 days. Until now, the refund policy was far more lenient for games in early access or advanced access, but Valve has nipped that in the bud. "When you purchase a title on Steam...
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No more refunds after 100 hours: Steam closes Early Access playtime loophole
It's largely a win against scammers, but a simple policy doesn't fit all games.
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Steam just changed its refund policy, but it shouldn’t affect you too much – unless you were gaming the system
Steam’s refund policy remains the best in the industry, and today, Valve made a small change to how it considers a certain tier of games. In recent years, more and more major releases have started allowing customers to play early.Usually, this window is two to four days, and players get it by buying (or upgrading to) a deluxe, ultimate or other kinds of more expensive editions. Previously, however, Steam’s refund policy did not consider this - until now.
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- 2024-04-24T09:34:52.430Z

In related news

Steam closes an early-access loophole in its refund policy

No more refunds after 100 hours: Steam closes Early Access playtime loophole

Steam just changed its refund policy, but it shouldn’t affect you too much – unless you were gaming the system