Childline team in Leeds calls for new volunteers as they take first phone calls in over a decade
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From bases around the country, specially trained volunteers offer support, guidance and reassurance to children and young people whenever they need it. Now, the Childline team in Leeds is changing the way it provides that support, by offering a phone-based service for the first time in more than ten years. Charlotte Thomas is the Childline manager at the NSPCC’s Leeds hub and said the return to a phone service had been a fresh challenge, but one volunteers had taken in good stead. Charlotte...

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