Airlines will be required to automatically refund passengers for major flight changes under DOT rule
Los Angeles Times -

Airlines will be required to automatically issue cash refunds to passengers when flights are canceled or significantly delayed under a new Department of Transportation rule. The new refund rule also will apply to significant wait times for checked bags and when extra flight purchases, such as Wi-Fi, aren’t provided on board. Airlines have long been allowed to set their own standards for issuing refunds — an oftentimes lengthy process that typically forces passengers to make a refund request by...

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