Callers articles
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Officers surprise 911 caller with birthday serenade, gift
An unexpected 911 call in Boston led to a heartwarming surprise when two police officers showed up at the caller's door with a birthday treat.
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Phone glitch puts callers to the Department of Health straight through to Victoria Atkins
Members of the public calling the Department of Health switchboard have been lucky enough to be connected to the Health Secretary herself.
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FCC Proposes Georouting So 988 Lifeline Callers Can Get Local Help
FCC Proposes Georouting So 988 Lifeline Callers Can Get Local Help The FCC has adopted a Second Further Notice of Proposed Rulemaking that proposes the use of georouting to enable the 988 Suicide & Crisis Lifeline to route calls to behavioral health resources near where the distressed person is instead of Telecompetitor