Executive communication articles

  • Dogs are communicating. But are you listening?

    When dogs were first bred to live with humans, their caretakers were always around. They lived on farms and villages or were traveling companions for nomads.
  • Rethinking how you communicate about employee reviews

    We spoke with Dr. Kerry O’Grady about how you can make reviews really count. Whether you dread it or see it as a golden opportunity, the employee review is as ubiquitous to the traditional workplace experience as a free pretzel day or casual Friday. But if leaders conduct reviews the right way, they’re not going […]
  • How to spot “executive ego dysfunction”

    About 15 years ago, I had what I’ll charitably call a crisis of confidence. After spending years successfully climbing the corporate ladder, I hit a wall. Hard. I had been on a pretty awesome professional trajectory for more than two decades, which included being named the youngest vice president and division general manager ever at an iconic, century-old retailer in my mid-thirties, and then, just a few years later, being elected an executive officer at one of the most prestigious retailers in...