Smbs articles
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These SMBs are hot threat targets but they're shrugging off security help
They may be hot targets of cybercriminals, but small and mid-sized businesses (SMBs) are prioritizing other enterprise applications for adoption over security tools. Cybersecurity tools rank low in adoption among the various categories of applications whose costs are partly subsidized for SMBs in Singapore, said Andy Choi, deputy director of SME Go Digital at Infocomm Media Development Authority (IMDA). This despite 30% to 50% of SMBs that Choi had interacted with having experienced at least one...
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HubSpot unveils Zendesk-like updates to its Service Hub and other AI tools for SMBs
HubSpot is infusing AI into its sales and marketing platform, launching a new support agent and tools to help with customer retention.
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Many Smaller SMBs Opt to Process Ad Hoc Payments Manually — and It’s Costing Them
Fifty-seven percent of the total accounts receivable (AR) transactional volume flowing into the coffers of small to mid-sized businesses (SMBs) comes in the form of nonrecurring, ad hoc payments. Yet, PYMNTS Intelligence found that in most cases, the process around receiving and processing these ad hoc payments is far from efficient. Delays are common, and those […]