Customers articles

  • Customers urged to stay connected if they are behind on bills

    Typical heating bills are $200 less this winter  For the Star Journal GREEN BAY – Wisconsin Public Service (WPS) is urging customers who are behind on their energy bills to reach out as soon as possible to avoid disconnection. The state’s residential disconnection moratorium expires April 15. If a customer establishes and maintains a payment plan, they are not at risk for disconnection. WPS works with customers year-round to offer payment plans and help with energy assistance. Thanks to lower...
  • NERC asks DisCos to meter premium customers

    The Nigerian Electricity Regulatory Commission has said it should be the priority of power distribution companies to meter all customers on Band A feeders. This came barely one week after the NERC approved over 200 per cent tariff hike for over 1.8million Band A customers NERC Vice Chairman, Dr Musiliu Oseni, highlighted the commission’s metering Read More
  • How AI is transforming business customer relations, processes and workflows

    Artificial Intelligence (AI) is transforming the way businesses operate, driving unprecedented levels of efficiency and productivity across various sectors. From Customer Relationship Management (CRM) to Case Management and Development and DevOps, AI is transforming the business landscape, enabling companies to streamline processes, enhance decision-making, and deliver superior customer experiences. Revolutionizing Customer Relationship Management (CRM) with […]