Data Literacy, AI Democratization Top Trends in Data & AI/Analytics for 2024 -- Campus Technology
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AI tools from Microsoft and Google are just streamlining middle management, leading AI expert says: WSJ
Microsoft and Google rolled out their own AI-powered productivity tools last year, touting them as products that could revolutionize how people work.But one leading AI expert thinks otherwise.Ethan Mollick, a professor of management at the University of Pennsylvania's Wharton School of Business, has been tapped by the White House, JP Morgan, Google, and many others for his insights on artificial intelligence.In an interview with The Wall Street Journal, Mollick said Microsoft's Copilot and...
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How to integrate AI into call center dashboards
In the dynamic realm of customer service, call centers are increasingly harnessing innovative technologies to boost their operational efficiency and effectiveness. Generative AI, a standout in this technological evolution, is reshaping how customer interactions are handled, equipping agents with sophisticated tools to better understand and address customer needs. By leveraging the power of AI, call […]
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Google to significantly improve data migration between phones
Android's data migration tool has improved over the years, but there are still some glaring holes in the whole process and it's not as seamless as it should be, especially compared to Apple's solution, for example. Not to mention, switching between different brands by relying on third-party apps can often result in some settings or data not being transferred. That's why using Android's baked-in data migration tool is preferable. A screenshot from the data migration tool Well, according to a...