Vacation chaos as major airline axes flights to four airports and fires 2,000 employees in major shake-up
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Flight delayed or canceled? Here's how you can get a full refund under MAJOR airline shake-up
The government has nailed down rules of what constitutes a 'significant' delay. Airlines will not be able to substitute a cash refund for vouchers or travel credits. Customers will not have to face frustrating wait times to get their money back
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Airlines will be required to automatically refund passengers for major flight changes under DOT rule
Airlines will be required to automatically issue cash refunds to passengers when flights are canceled or significantly delayed under a new Department of Transportation rule. The new refund rule also will apply to significant wait times for checked bags and when extra flight purchases, such as Wi-Fi, aren’t provided on board. Airlines have long been allowed to set their own standards for issuing refunds — an oftentimes lengthy process that typically forces passengers to make a refund request by...
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Flights into Britain face MORE delays after £372million passport IT system collapsed nationwide in 'major, major incident': Exhausted travellers queue into the night as backlog is cleared after five-hour mystery meltdown
Thousands of fed-up passengers were left stranded in Britain's airports yesterday trapped in long queues for hours after e-gates in arrivals halls failed to open.