Conscious consumers articles

  • Consumer sentiment slumps

    Americans are feeling worse about the economy. And that’s partly to do with fears about lasting inflation. According to the latest data, consumers expect inflation to rise three-tenths of a percentage point a year from now. Also in this episode: Why people are eating less fast food, how employers are helping workers with addiction recovery and what lower demand for second homes means for the general housing market.

  • When consumers would prefer a chatbot over a person

    Actually, sometimes consumers don't want to talk to a real person when they're shopping online, a new study suggests. In fact, what they really want is a chatbot that makes it clear that it is not human at all.

  • Sticky Prices Continue to Pressure Consumers

    This week, the latest spate of data from the government on spending trends will be released. Retail sales data will track consumer demand for finished goods that fly off merchants’ real and virtual shelves. The Personal Consumption Expenditures Index will give a sense of how much of the monthly paycheck is being spent, overall, on […]