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AI enhances flexibility and efficiency for customer service centers, new research reveals | Binghamton News
New research from Binghamton University School of Management Associate Professor Sumantra Sarkar shows how customer service centers balance AI, professional development to achieve their goals.
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Fox News’ Jesse Watters takes the Trump/MAGA media feedback loop to a new low
We’re only one week into the first criminal trial of Donald Trump, yet he and his MAGA allies are already intervening to identify and drive off the jury anyone they think could pose a risk to the former president. At Fox News, host Jesse Watters has launched attacks on the jurors, saying at one point that any juror who says they can be unbiased in the case is a liar, and citing Trump’s legal team as having uncovered potential jurors who were “undercover activists.” Trump himself quickly...
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‘Saffronisation of Doordarshan’: After DD News unveils new logo, social media users express alarm
‘It’s not Prasar Bharati any more – it’s Prachar [propaganda] Bharti,’ the public broadcaster’s former CEO Jawhar Sircar remarked.