User articles

  • Phishing Failures: How Not to Phish Your Users

    This blog was co-written by Javvad Malik and Erich Kron. Let’s dive into the cautionary world of phishing simulations gone wrong. You know, those attempts to train users not to fall for phishing that somehow end up setting off more alarms than a Hawaiian missile alert system.
  • Microsoft is annoying users again. Here's what it could do instead

    It's tempting to believe that brute force always works.After all, wasn't much of the modern tech industry built upon the notion of moving fast and breaking things?Also: Microsoft wants to show you ads in Windows 11's Start menu. Here's how to prevent themWhen it comes to Microsoft and some of its ingrained customer-facing habits, the idea that you can simply force things on your users rarely dies.Yet the company's latest attempts seem, as often happens, to have annoyed the very people Microsoft...
  • Android Users Are Getting a Fart Button

    Android users on the beta update channel are noticing a new menu in calls made with the Google Phone app. Dubbed “Audio Emoji,” this surprise new feature gives callers a soundboard with six different sound effects, which both sides of the call can hear.