Apple’s iPhone Upgrade Program Glitch Tells Customers Trade-In is ‘Canceled’
Tech Times - 2024-04-26T02:20:00.000Z

Apple's iPhone Upgrade Program has a glitch that claims customer trade-ins are canceled. If you are part of the iPhone Upgrade Program, you may have received an email from Apple regarding a trade-in 'canceled' notice which claims that the loan behind this will 'resume.

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iPhone Upgrade Program glitch gives customers erroneous trade-in 'canceled' emails
A curious email from Apple is making its way to iPhone Upgrade Program customers. The message is telling many who upgraded to an iPhone 15 last fall that their completed trade-in has been “canceled” and the paid-off loan will “resume.” more
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Apple Mistakenly Tells Customers Their iPhone Trade-Ins Are 'Canceled' [Updated]
Apple today sent an email to some iPhone Upgrade Program members to inform them that their previously-completed iPhone trade-in has been "canceled," but the email was almost certainly sent in error based on the circumstances. Apple told customers it never received their iPhone, even though they sent it in months ago. In many cases, the customers physically handed their iPhones to an Apple Store employee in person, so there is no possible way they could be at fault. "Because you didn't...
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If you're seeing canceled Apple iPhone trade-in notifications today, you're not alone
For a while on April 25, emails to customers that traded in iPhones months ago were listed as canceled -- but Apple is now telling those informed that the messages were in error. Pair of iPhone 14 models Overnight, we got some tips about months-old trade-ins listed as cancelled. It has also also happened to one AppleInsider staffer. It's not yet clear exactly what's going on. Apple takes in one trade-in towards a single device, with multiple devices being traded in counting toward...
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- 2024-04-25T13:28:00.000Z

In related news

iPhone Upgrade Program glitch gives customers erroneous trade-in 'canceled' emails

Apple Mistakenly Tells Customers Their iPhone Trade-Ins Are 'Canceled' [Updated]

If you're seeing canceled Apple iPhone trade-in notifications today, you're not alone