Customer relationship management articles
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How companies can use generative AI for empathetic customer relationships to create lifetime value
Researchers from National Taiwan University and the University of Maryland have published a new Journal of Marketing article that examines how marketers can use GenAI to provide empathetic customer care.
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Amazon Bedrock now supports import of custom models to access as a fully managed API
Amazon Web Services (AWS) today announced new Amazon Bedrock features and models that will allow developers to create better AI applications and experiences. With the new Amazon Bedrock Custom Model Import support, organizations can now import their own custom LLM models and access them via a fully managed API in Bedrock. Organizations can add custom […]
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Assistant city manager named interim city manager for Watsonville
On Tuesday, the Watsonville City Council voted to appoint an interim city manager who is a familiar face.